Changelog
October 21, 2026
- New page: Order Traceability (details) — the portal screen showing the path of an order: the timeline, the payload sent to the POS and the reply received.
- New page: Test Store (details) — allocating, configuring the webhook for, and releasing a test store from the portal.
- Test Stores (API): the webhook URL and token for test orders are set from the portal; the examples use the production endpoint.
- The LAAS section has been removed from the documentation.
September 02, 2026
- New page: Order Cancellation (details) — payload, cancellation reasons,
payment_strategy. Both enumerations may be extended; storing them as text is recommended. - Menu Update: details on
transaction_id, the status list, and obtaining state by polling the check status endpoint.
February 05, 2024
- Introduction of temporary closing mode (details)
October 11, 2023
Changes to the notification structure sent to POS solutions:
1. detailed_fees Collection
Detailed information about fees in the Glovo system:
| Code | Description |
|---|---|
DeliveryFee | Delivery fee (marketplace, restaurant delivery) |
MinimumBasketSurcharge | Minimum fee for orders below threshold |
ServiceFee | Additional service fee, collected by restaurants and settled with Glovo |
2. glovo_discounts Collection
Glovo-supported discounts:
| Code | Description |
|---|---|
GlovoDiscount | Discount supported by Glovo for products |
GlovoSupportedDeliveryFee | Calculated by ETL — Glovo/Restaurant covers DeliveryFee (including Prime) |
Other | Other discounts (e.g., partial payment with Glovo points) |
3. restaurant_discounts Collection
Restaurant-supported discounts (RestaurantDiscount).
4. products_total Field
Total value of products in the order (without discounts or fees). Different from payment_total which may include additional information.
5. Product-Level Discount
discount field at product level — represents only restaurant-supported discount. Glovo discount does not appear at product level.
NOTE
Information is duplicated between detailed and non-detailed collections. Do not combine them for calculations.