You are just starting
Read how the integration works, then follow the integration steps. You need a portal account and two operations implemented: receiving orders and updating the menu.
POS integration documentation
Receive orders, keep your menu current, and debug your own cases — without writing to us.
Where to start
Section titled “Where to start”You want to test
Allocate yourself a test store from the portal, point it at your webhook and place real orders on it. You do not need us to get started.
An order did not arrive
Look the order up by code and see exactly what we sent you, what you replied, and how many times we tried.
You get occasional timeouts
Turn on delivery retry and pick your own attempt count and back-off.
Three things to remember
Section titled “Three things to remember”One authentication header
Every API request carries your key on Authorization. See
authentication.
Amounts are in subunits
payment_total: 5700 means 57.00 RON. See JSON structure.
The order code is the lookup key
order_code, not order_id, is what you search for and what you quote when you write to us.
Integrations portalAccounts, brands, locations, API keys, endpoints, test store, order lookup and retry.